BA Reddy is an Indian Navy Veteran with high energy, enthusiasm, highest integrity and sincerity in nature, having sufficient knowledge and experience - Heading and Managing Operations of Start-ups, Small and Medium size IT, ITES, E-Commerce, Education Services, Skill Development, Retail, Manufacturing Electrical and Electronics verticals.
Having 30+ years of strong Leadership & Managerial experience in Business Operations Management including HR Business Partnership, Business Development, Digital Marketing, CRM, Order Fulfillment, Logistics Management, Quality, Facilities & General Management and Administration heading responsible positions in IT / ITES / Quality / BPO, Services and E-Commerce
Displayed leadership in organization building and people management having in-depth understanding of IT / ITES / BPO / E-Commerce , Quality industry-standard HR systems and policies.
Proven ability to build new departments and establish a well organized business units and experience in creating strategies and processes that enhances client services and improve service & Product delivery.
Developed operational plans and procedures, ensuring adherence to SLAs, resource allocation and management, training and process re-engineering for productivity improvements
Excelled in handling all administrative activities liaison with various departments & branches, staff welfare and statutory compliance, security and facilities management and corporate office administration.
Managing large teams across a product / service line or a geography have excellent client management and Customer Relationship skills.
Demonstrated a strong management and leadership skills to achieve maximum level of productivity and excellent communicator with emphasis on building strong client relationships.
Excelled in career guidance for technical / Non technical undergraduates, graduates and post graduates for their career planning in all industries.
Reviewed by Ravi Srivastava on 23-04-2021