Code of Conduct and Ethical Practices

Code of Conduct & Ethical Practices – Psychometric Assessments

For Psychometric Assessments & Career Counselling at Edumilestones

At Edumilestones, career counselling is not just a service—it is a responsibility. Every assessment, report, recommendation, and counselling interaction impacts a student’s long-term academic, professional, and emotional journey.

This Code of Conduct defines the ethical framework, professional standards, and responsible practices followed by Edumilestones, its certified career counsellors, partners, schools, and institutions.

1. Purpose & Ethical Philosophy

Edumilestones is committed to:

• Student-first decision making
• Scientific, unbiased career assessments
• Long-term career wellbeing, not short-term outcomes
• Responsible use of psychometric data and AI

Career guidance must empower—not influence or manipulate—choices.

2. Scientific Integrity of Psychometric Assessments

We strictly ensure that:

• Assessments are research-based, validated, and periodically reviewed
• Questions measure aptitude, interest, personality, and potential—not academic marks alone
• No assessment claims to predict success, guarantee outcomes, or label intelligence
• Results are interpreted holistically, not in isolation

🚫 No shortcuts, no pseudo-science, no generic quizzes.

3. Ethical Use of Assessment Results

Edumilestones follows these principles:

• Assessment results are guidance tools, not final decisions
• Students are never forced into a career, course, or institution
• Counsellors explain results in simple, non-judgmental language
• Reports highlight multiple suitable pathways, not a single rigid option
• Limitations of assessments are clearly communicated

4. Student & Parent-Centric Counselling

Our counselling approach ensures:

• Respect for individual aspirations, family context, and socio-economic realities
• Emotional sensitivity during critical decision stages (Class 8–12, graduation, career switches)
• No fear-based counselling or pressure tactics
• Encouragement of informed choice, not counsellor bias

Career counselling must reduce anxiety—not create it.

5. Data Privacy, Confidentiality & Security

Edumilestones strictly adheres to global data protection standards.

We ensure:

• Personal and psychometric data is secure, encrypted, and access-controlled
• Data is used only for counselling and guidance purposes
• No selling, sharing, or commercial misuse of student data
• Clear consent mechanisms for data collection and usage
• Compliance with Data Security norms, India IT Act, and applicable international regulations

🔒 Student data belongs to the student—always.

6. No Conflict of Interest Policy

Edumilestones maintains strict neutrality:

• Counsellors do not push colleges, courses, or countries for commissions
• Career recommendations are independent of admission or business incentives
• Admissions guidance is offered only after career clarity
• Transparent disclosure of any partnerships or affiliations

Career counselling and admissions counselling are treated as distinct ethical processes.

7. Responsible Use of AI & Technology

As a CareerTech company, Edumilestones ensures:

• AI is used to assist counsellors, not replace human judgement
• No automated decision-making without expert oversight
• AI outputs are reviewed for bias, accuracy, and fairness
• Continuous monitoring to prevent algorithmic discrimination

Technology enhances counselling—it never overrides human responsibility.

8. Professional Standards for Career Counsellors

All Edumilestones-associated counsellors must:

• Be trained and certified in psychometric interpretation
• Follow structured counselling frameworks and SOPs
• Maintain professional boundaries and ethical communication
• Engage in continuous learning and upskilling
• Avoid exaggerated claims or guarantees

Unethical practices lead to strict corrective action or de-association.

9. Transparency & Honest Communication

We believe trust is built through clarity:

• Clear explanation of assessment scope and outcomes
• No misleading marketing claims
• Realistic career outlooks, not hype-driven narratives
• Honest discussion of effort, skills, and long-term planning required

Career guidance must be realistic, not aspirational fiction.

10. Continuous Review & Accountability

Edumilestones commits to:

• Regular audits of assessments and counselling practices
• Feedback-driven improvement from students, parents, and institutions
• Updating ethical guidelines as careers, technology, and regulations evolve

Ethics is not static—it grows with responsibility.